Frequently Asked Questions
Can I use your products in hospitals, clinics or classrooms?
1
Absolutely! Our resources are designed for families, educators and healthcare professionals to support understanding, confidence and inclusion through play.
They are designed to be cleaned between use, just do not get wet or sterilise in water. Can be wiped with damp wipe, to sterilise between use. Take care with any electrical components.
What ages are your products suitable for?
2
TheraPrinted resources are designed for children to use with adult guidance, both to ensure safety and to help clarify any misconceptions about medical procedures or disability. They are therefore suitable for any age.
WARNING! Choking Hazard; Small Parts; Not for unsupervised use by children under 3 or any individuals who have a tendency to place inedible objects in the mouth.
How long will my order take?
3
Many of our products are made to order. Please allow time for production and shipping, usually no longer than 3 weeks. If you require your oder urgently, please contact us via email
What is your return policy?
4
We want you to love your TheraPrinted products!
If your item arrives damaged, faulty or incorrect, please contact us so we can make it right.
Change-of-mind returns are not accepted, but your rights under Australian Consumer Law always apply.